Most orders arrive within 7–14 business days. Larger items like massage chairs and adjustable beds ship via freight carrier and require scheduling a delivery appointment. You will receive tracking information once your order ships.

Yes. All orders ship free to the contiguous 48 states (lower 48). We do not currently ship to Alaska, Hawaii, or international destinations.

Free freight delivery means your order is delivered to your door or garage. The driver will contact you in advance to schedule a delivery window. This is curbside or threshold delivery — it does not include moving the item inside your home or assembly. Delivery upgrade options may be available depending on the brand and item

Yes. Once your order ships, you will receive a tracking number via email. Freight shipments may take 24–48 hours to show movement after pickup.

We accept returns within 30 days of delivery for items in unused, original condition with all original packaging. The customer is responsible for return shipping costs unless the item arrived damaged or defective.

If your item arrives damaged, document it immediately at delivery — note the damage on the delivery receipt and take photos. Contact us within 48 hours of delivery at support@reclinewell.com and we will arrange a resolution at no cost to you.

Assembled, used, or modified items are considered final sale and are not eligible for return unless they arrived defective.

Email us at support@reclinewell.com with your order number and reason for return. Our team will respond within 1–2 business days with next steps.

Yes. 0% financing options are available at checkout depending on the product and promotion. Simply select the financing option during checkout to see available plans.

We accept all major credit and debit cards, Shop Pay, and available financing options at checkout.

Some products, such as certain massage chairs and zero gravity recliners, may qualify as HSA/FSA eligible depending on your plan. We recommend confirming eligibility with your benefits provider before purchasing.

Warranty coverage varies by brand and product. Massage chairs typically include 1–3 years of manufacturer coverage. Adjustable bed frames often carry 10–20 year structural warranties. Specific warranty details are listed on each product page. 

Email us at support@reclinewell.com with your order number, a description of the issue, and photos or video if applicable. We will coordinate with the manufacturer on your behalf.

Extended warranty options may be available depending on the brand. Contact us after purchase for details.

Weight and height capacities vary by model and are listed on each product page. Most models accommodate users up to 265–300 lbs and up to 6'2" in height. If you have specific needs, contact us before ordering.

Most products require minimal assembly typically attaching the base or headrest and can be completed without professional installation. Step-by-step instructions are included. Full assembly services are not included unless specifically noted.

Space requirements vary by model. Wall-hugger recliners require as little as 6 inches of clearance from the wall. Standard recliners and massage chairs may need 24–36 inches behind the chair for full recline. Exact dimensions are listed on each product page.

You can email us at support@reclinewell.com. We respond to all inquiries within 1–2 business days, Monday through Friday or Send a message to the chat support for instant responses.

ReclineWell is a US-based company operating out of Florida, USA. All customer support is handled by our in-house team.